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Team & Employees

Managing Team and Employees

Add team members, set permissions, track performance, and manage payroll.

Intermediate15 min9 Steps

0 of 9 steps completed (0%)

Prerequisites

  • Business account created
  • Organizational structure defined

Access Team Management

Navigate to Team or Employees from the main menu. The team dashboard shows: Total team member count, Active vs. inactive employees, Recent activities and time off, Performance metrics, Org chart visualization. This is your central hub for workforce management.

Pro Tips

  • Keep team information updated
  • Review permissions quarterly

Add Team Members

Click "Add Team Member" or "Invite Employee". Enter employee details: Full name, Email address (for login), Job title and department, Employment type (full-time, part-time, contractor), Start date, Hourly rate or salary (for payroll), Direct manager/supervisor. Send an invitation email for them to create their account.

Pro Tips

  • Prepare onboarding materials before sending invites
  • Use consistent job titles
  • Verify email addresses

Set Roles and Permissions

Assign appropriate access levels for each team member: Owner (full access to everything), Admin (manage users, settings, billing), Manager (manage team, view reports), Staff (access to assigned tasks and features), Custom roles with specific permissions. Limit access based on job requirements.

Important Warnings

  • Follow principle of least privilege
  • Review admin access regularly
  • Remove access immediately when employees leave

Configure Department Structure

Organize team members into departments: Create departments (Sales, Operations, Finance, etc.), Assign department heads/managers, Set department-specific settings and workflows, Enable department-level reporting. Clear structure improves accountability and communication.

Pro Tips

  • Align structure with your org chart
  • Keep departments manageable in size
  • Update as company grows

Track Time and Attendance

Monitor employee work hours: Employees clock in/out via desktop or mobile app, Track hours by project or task, Record breaks and time off, View daily attendance summaries, Flag late arrivals or early departures. Accurate time tracking is essential for payroll and productivity.

Pro Tips

  • Enable geofencing for location-based clock-in
  • Set up overtime alerts
  • Review timesheets before payroll

Manage Time Off Requests

Handle vacation, sick leave, and PTO: Employees submit time off requests through the system, Managers approve or deny with notifications, Track accrued PTO balances, View team calendar to avoid scheduling conflicts, Integrate with payroll for paid leave. Automated tracking reduces administrative work.

Pro Tips

  • Set clear PTO policies
  • Require advance notice for time off
  • Track company holidays separately

Set Individual Goals and KPIs

Define performance metrics for each employee: Set specific, measurable goals, Track progress toward goals, Link goals to projects or sales targets, Conduct regular check-ins and reviews, Document performance feedback. Goal tracking drives accountability and growth.

Pro Tips

  • Use SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound)
  • Review goals quarterly
  • Celebrate goal achievements

Generate Team Reports

Analyze team performance with reports: Hours worked by employee and project, Productivity metrics and utilization rates, Sales performance by team member, Task completion rates, Payroll cost summaries, Department comparisons. Use data to make informed management decisions.

Pro Tips

  • Share relevant metrics with team
  • Identify top performers and areas for improvement
  • Track trends over time

Manage Payroll Integration

Connect payroll for seamless compensation: Sync hours tracked to payroll system, Include overtime and time off, Track commission and bonuses, Generate pay stubs, Export payroll reports for accounting. Integration reduces errors and saves time.

Pro Tips

  • Verify hours before payroll processing
  • Set up direct deposit
  • Maintain payroll records securely

Related Tutorials

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Project and Task Management

Organize projects, assign tasks to team members, and track progress.