Complete guide to using the Nubeso POS terminal for restaurants and retail businesses, including order processing and payment.
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Navigate to the POS section from the main menu or type /pos in the URL bar. The POS interface will load with your product catalog on the left and order summary on the right. If you have multiple locations, you'll be prompted to select the location you're operating from.
If your business has multiple locations, select the active location from the dropdown menu. This ensures: Inventory is tracked for the correct location, Sales are attributed properly, Kitchen orders go to the right kitchen display, Reports show location-specific data. The selected location remains active until you change it.
The POS displays your products/menu items organized by categories (for restaurants: Appetizers, Entrees, Desserts, Drinks; for retail: by product categories). You can: Scroll through categories using the category tabs, Search for items using the search bar, View item photos, prices, and availability. Out-of-stock items are grayed out and cannot be added.
Click or tap on items to add them to the current order. The item appears in the order summary on the right side with: Item name and description, Unit price, Quantity (default: 1), Line total. For each item, you can: Adjust quantity using +/- buttons, Add special instructions or modifications, Apply item-level discounts, Remove items by clicking the trash icon.
For restaurants and customizable products, click on an item in the order to add modifiers: Size options (Small, Medium, Large), Temperature (Hot, Iced), Add-ons (extra cheese, bacon, etc.), Substitutions (gluten-free bun, almond milk), Special cooking instructions. Modifiers can have additional charges that are automatically added to the item price.
Before checkout, review the complete order: All items and quantities, Any modifiers or special instructions, Subtotal (before tax), Tax amount (calculated automatically), Discounts (if applied), Final total amount. You can still edit items, adjust quantities, or remove items at this stage.
Click the "Checkout" or "Pay" button to move to the payment screen. You'll see: Order total, Payment method options (Card, Cash, Split Payment), Customer information (optional: email for receipt), Tip options (for restaurants: suggested tip percentages). Choose the payment method based on how the customer wants to pay.
CARD PAYMENT: If using Stripe Terminal, the card reader will activate. The customer can: Insert chip card, Tap contactless card/phone, Swipe magnetic stripe. The transaction processes in real-time and confirmation appears on screen. CASH PAYMENT: Enter the amount received from the customer. Nubeso calculates the change due. Record the payment when cash is collected. SPLIT PAYMENT: Allow customers to pay with multiple methods (e.g., partial card, partial cash).
After payment confirmation: The order is marked as paid and completed, Receipt is printed automatically (if configured) or sent via email, For restaurants: Order details are sent to the Kitchen Display System (KDS), Inventory is automatically updated, Transaction appears in reports and dashboard. The POS is ready for the next order.
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