nubeso

|Tutorials
Back to all tutorials
Feature Guides

Using the Point of Sale (POS) System

Complete guide to using the Nubeso POS terminal for restaurants and retail businesses, including order processing and payment.

Intermediate15 min9 Steps

0 of 9 steps completed (0%)

Prerequisites

  • Products/menu configured
  • Stripe Terminal connected (for card payments)
  • POS permissions enabled

Access the POS System

Navigate to the POS section from the main menu or type /pos in the URL bar. The POS interface will load with your product catalog on the left and order summary on the right. If you have multiple locations, you'll be prompted to select the location you're operating from.

Pro Tips

  • Use a tablet or large screen for better POS experience
  • The POS works offline and syncs when reconnected
  • Bookmark the POS URL for quick access

Select Your Location

If your business has multiple locations, select the active location from the dropdown menu. This ensures: Inventory is tracked for the correct location, Sales are attributed properly, Kitchen orders go to the right kitchen display, Reports show location-specific data. The selected location remains active until you change it.

Pro Tips

  • Each location can have different pricing
  • Location selection affects inventory counts

Browse Products and Menu

The POS displays your products/menu items organized by categories (for restaurants: Appetizers, Entrees, Desserts, Drinks; for retail: by product categories). You can: Scroll through categories using the category tabs, Search for items using the search bar, View item photos, prices, and availability. Out-of-stock items are grayed out and cannot be added.

Pro Tips

  • Organize categories logically for faster checkout
  • Use high-quality photos for better customer experience
  • Enable quick-access favorites for bestsellers

Add Items to Order

Click or tap on items to add them to the current order. The item appears in the order summary on the right side with: Item name and description, Unit price, Quantity (default: 1), Line total. For each item, you can: Adjust quantity using +/- buttons, Add special instructions or modifications, Apply item-level discounts, Remove items by clicking the trash icon.

Pro Tips

  • Double-check quantities before proceeding
  • Use modifiers for restaurant orders (size, temperature, etc.)
  • Group similar items for clearer orders

Add Modifiers and Special Instructions

For restaurants and customizable products, click on an item in the order to add modifiers: Size options (Small, Medium, Large), Temperature (Hot, Iced), Add-ons (extra cheese, bacon, etc.), Substitutions (gluten-free bun, almond milk), Special cooking instructions. Modifiers can have additional charges that are automatically added to the item price.

Pro Tips

  • Set up common modifiers in advance
  • Train staff on modifier options
  • Keep modifier lists concise for faster ordering

Review Order Summary

Before checkout, review the complete order: All items and quantities, Any modifiers or special instructions, Subtotal (before tax), Tax amount (calculated automatically), Discounts (if applied), Final total amount. You can still edit items, adjust quantities, or remove items at this stage.

Important Warnings

  • Verify the total with the customer before proceeding to payment
  • Double-check special dietary requests

Proceed to Checkout

Click the "Checkout" or "Pay" button to move to the payment screen. You'll see: Order total, Payment method options (Card, Cash, Split Payment), Customer information (optional: email for receipt), Tip options (for restaurants: suggested tip percentages). Choose the payment method based on how the customer wants to pay.

Pro Tips

  • Enable contactless payments for convenience
  • Offer digital receipts to reduce paper waste

Process Payment

CARD PAYMENT: If using Stripe Terminal, the card reader will activate. The customer can: Insert chip card, Tap contactless card/phone, Swipe magnetic stripe. The transaction processes in real-time and confirmation appears on screen. CASH PAYMENT: Enter the amount received from the customer. Nubeso calculates the change due. Record the payment when cash is collected. SPLIT PAYMENT: Allow customers to pay with multiple methods (e.g., partial card, partial cash).

Pro Tips

  • Keep Stripe Terminal charged and connected
  • Count change carefully for cash payments
  • Provide detailed receipts for all transactions

Complete Order and Send to Kitchen

After payment confirmation: The order is marked as paid and completed, Receipt is printed automatically (if configured) or sent via email, For restaurants: Order details are sent to the Kitchen Display System (KDS), Inventory is automatically updated, Transaction appears in reports and dashboard. The POS is ready for the next order.

Pro Tips

  • Verify receipt printing is working before busy periods
  • Monitor Kitchen Display to ensure orders are received
  • Thank the customer and provide accurate wait time estimates

Related Tutorials

Managing Inventory and Stock Levels

Learn how to track products, manage stock, and set up low-stock alerts.

Setting Up Stripe Payment Integration

Connect Stripe to accept online payments, view balances, and manage transactions.

Complete Setup for Restaurants

End-to-end guide for restaurant owners to set up POS, menu, kitchen display, and more.